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Frequently Asked Questions

Have a question? We have the answers.

Flights

Why should I use this site?

You should simply use this site because it is extremely unlikely that you will find cheaper flight prices anywhere else. This website is the fastest way to compare the best comparison sites online comparing over 1200 travel sources in seconds. It is highly likely that the website you usually go to to book your flights is automatically searched by one of the search engines we compare. To prove the point do a simple test - First go to a website that you usually book your flights with, get a quote, then come here and conduct a simple search. (making sure you click the tabs to compare multiple sites on the search results page).We are highly confident that our site will equal if not beat the quote that you have obtained!

How do I use this site?

You will see a simple flight search form on the homepage . Simply enter your travel details into the form and press the button which says 'Search for Flights'. After that you will see search results from the best search engine for your route in the main window with clearly visible links to numerous other sites on the top of the screen. All you need to do click the links at the top of the page to compare their offers and ultimately discover the best price (please bear in mind that some results from other sites open in new windows). The more sites you compare the more certain you can be that you have found the best price.

Why do you search 10 comparison sites?

We search numerous travel search engines because it is a fact that no single comparison site will not find the cheapest deal every single time. By giving consumers the ability to search 10 comparison sites we are giving them a larger choice of flights and an assurance that the flight that they eventually book is the cheapest from amongst a number of flight comparison sites. Searching multiple flight comparison sites compares over 1200 travel sources and airlines practically guaranteeing consumers the cheapest flights online. For more information about this please read about us.

Why can't I just go to my favourite travel agent and book my flights?

You can do if you want to, but you may end up needlessly throwing money away. This is because one particular travel agent has limited relations with the airlines and it may be that that particular travel agent does not have any seats left on a flight whilst another travel agent that you have not checked does. The best way to discover seat availability is to use this website which effectively searches 1200 unique travel sources for you. At the end of the day there is no harm in trying your favourite travel site and then coming here to see who wins!

How are you funded and how do you make money?

FlightsFinder.com is privately funded and makes money through referral leads and product transactions. We are currently commercially affiliated with KAYAK, Cheapflights, Momondo, Kiwi.com, Skyscanner, JetRadar and many others. The commission that we make does not affect the final price of your flight whatsoever. You would still find the same flight from a particular provider had you gone to them directly. Please note that we do not have a commercial relationship with some of the flight providers on our site, and they were simply included on the site because of the excellent value they offer to consumers.

What is a Meta Meta Search Engine?

Meta Meta search is a phrase we coined when we first launched our website to succinctly describe the nature of the search we facilitate. A meta search engine is a site that compares numerous travel agents and airlines to find the cheapest flights. Our site compares flights from multiple meta search engines performing a task that can be described as a meta meta search. As Cheapflightsfinder.com is the only site to compare 10 meta search engines we proudly describe ourselves as 'The Worlds First Meta Meta Search Engine For Flights'.

Are the prices on display accurate?

It should be noted that FlightsFinder.com is not in control of the prices on display. We are simply displaying links to other sites in a convenient format for users. The prices are in general highly accurate. Their may be instances however, where you click through to a provider to see that a particular flight is not available. The chances of this happening are slim but do occur. Simply select another site on our results page if you cannot find the displayed flight.

Can I find cheaper flights offline?

You may be able to find special deals to certain destinations via specialised travel agents offline. However, it would always be advised to look online aswell because of the sheer number of sites which are capable of being searched in such a short time. Obtain quotes online and off so that you can compare prices before you settle on a final option. Our directory of articles is a good place to peruse other avenues where you could find really cheap flights.

Do flight prices include taxes and fees?

Most of the comparison sites we feature on our site include all taxes and fees in their prices. Exceptions to this are extras for checked baggage, seat selection or pet accommodation etc. Make sure you check all extra fees before making your final purchase, over and above the base fare.

Do flight prices include baggage fees?

No. You will have to add this at a later stage while booking, please make sure you check with the airline your booking with how much they charge extra for checked in baggage and/ or carry ons.

Is it safe to book tickets through your website?

FlightsFinder.com does not sell any any airline tickets. We are a free search facility which simply guides you to the cheapest deals online. Once you use our site to locate a cheap flight simply click through to the vendor where you then have the option of purchasing or not. It may be worth doing a Google search on the company you want to book with and garner some third party reviews before booking.

What is FlightsFinder's refund policy?

Cheap Flights Finder does not sell tickets therefore we have no refund policy. We simply find the best travel agent or airline to book your deal with and then transfer you to them. If you need to know the refund policy of the ticket you have purchased please contact the vendor you purchased your ticket from. Check your credit card statement to see who you made the booking with and contact them.

Need help with changing or cancelling a reservation?

Please contact the vendor you made the booking with if you need help cancelling or changing a reservation. Cheap Flights Finder does not sell tickets therefore we dont have any information regarding your booking, we are simply a search engine which guides you to third party merchants to make your booking with. If you're not sure who you booked with check your credit card statement to see who charged your card and contact them directly.

Hotels

How Do I use your hotel search?

Go to our hotel search page, enter your details and hit search. After that, we will show you results from the leading hotel comparison websites. To compare them, click on the tabs at the top of the results page. We compare the leading hotel meta-search engines such as KAYAK and momondo that scan multiple booking sites, including Booking.com, Hotels.com, Agoda, Expedia, and many more, to ensure the hotel you get is at the best possible rate.

How do I change or cancel my hotel reservation?

You need to contact the provider you made your hotel booking with and make your enquiry with them. If you are unsure who you made your booking with, check your credit card statement or your browser history to retrace your steps to see who we redirected you to. FlightsFinder does not sell or provide tickets. We only show you the best offers available from third-party providers, so you need to contact the hotel provider who you made your booking with directly if you have any booking queries.

What is the hotel refund policy at FlightsFinder?

We do not take any bookings here at FlightsFinder.com, so we do not have a refund policy. We are a search engine (similar to Google) that finds you the best hotel deals. Once we have discovered your deal, we transfer you to the site you choose to complete your booking. Please contact the vendor you made your booking with to check their respective refund policy.

Why do prices sometimes differ on the hotel booking site when I click-thru?

FlightsFinder compares offers from the leading comparison sites, which search hundreds of deals from around the internet. Results are highly accurate, but on some occasions, the data supplied by third-party travel suppliers may be outdated, or on occasion, the price you see may have been sold out due to high demand. If such a thing happens, you can quickly compare other sites for another deal on our powerful multi comparison dashboard.

How do we rank and sort our hotel results?

Our primary hotel results are sorted according to our 'recommended' hotels. These are based on a mixture of the hotel's popularity and guest ratings. Other tabs you can click on sort the results by price or highest guest reviews. Click our search engine tabs to see various hotel offers. You can always use the filters in each site to quickly sort results how you wish.

Car Hire

How do I use your Car Hire Search

Go to our car hire page, enter your travel requirements, and search. After that, we will display car hire offers from the worlds leading comparison engines. You can compare multiple travel sites by clicking the tabs at the top of the results page. This will enable you to review other sites' prices side by side and make sure you get the very best car hire deal available. Some of the websites we search include KAYAK, momondo, Skyscanner & Cheapflights.

Is it safe to rent a car through FlightsFinder.com?

Yes, it is safe to book your car rental through FlightsFinder.com. We compare only the best comparison engines operating in the market for over ten years. We compare, find you the best deal and then transfer you (via your chosen comparison engine) to the actual car rental provider.

How do I change or amend my car rental booking?

You need to contact the provider you made your car rental booking with and make your enquiry with them. If you are unsure who you made your booking with, check your credit card statement or your browser history to retrace your steps to see who we redirected you to. FlightsFinder does not sell or provide car rentals. We only show you the best offers available from third-party providers, so you need to contact the car rental provider who you made your booking with directly if you have any booking queries.

Why do prices sometimes differ on the car rental site when I click-thru?

FlightsFinder compares offers from the leading comparison sites, which search hundreds of car rental deals from around the internet. Results are highly accurate, but on some occasions, the data supplied by third-party travel suppliers may be outdated, or on occasion, the price you see may have been sold out due to high demand. You can quickly compare other sites for another car rental deal on our powerful multi comparison dashboard if such a thing happens.

How do you rank and sort your car rental prices?

Our primary car rental results are sorted according to our 'recommended' car rentals. You can always use the filters in each site to quickly sort results by lowest price, car type, location, rental agency and car rental policies.

Flight and hotel FAQ

How do I use your flight and hotel search?

Go to our flight and hotel search page, enter your details and hit search. After that, we will show you results from the top flight and hotel comparison websites. To compare them, click on the tabs at the top of the results page. We compare the leading hotel meta-search engines such as KAYAK and momondo that scan multiple flights and hotel booking sites, including Expedia, Priceline, Edreams and many more, to ensure the package deal you get is at the best possible rate.

Is it safe to book flights and hotels through FlightsFinder?

Yes, it is safe to book your flight and hotel package deal through FlightsFinder.com. We do not make your booking, and we only compare the best comparison engines operating in the market for over ten years. We compare, find you the best deal, and then transfer you (via your chosen comparison engine) to the actual flight and hotel package provider with whom you make the final booking.

How do I change or amend my flight and hotel booking?

You need to contact the provider you made your flight and hotel booking with and make your enquiry with them. If you are unsure who you made your booking with, check your credit card statement or your browser history to retrace your steps to see who we redirected you to. FlightsFinder does not sell or provide tickets. We only show you the best offers available from third-party providers, so you need to contact the flight and hotel package provider you made your booking with directly if you have any booking queries.

Why do prices sometimes differ on the flight and hotel site when I click-thru?

FlightsFinder compares offers from the leading comparison sites, which search hundreds of package deals from around the internet. Results are highly accurate, but on some occasions, the data supplied by third-party travel suppliers may be outdated, or on occasion, the price you see may have been sold out due to high demand. You can quickly compare other sites for another flight and hotel deal on our powerful multi comparison dashboard if such a thing happens.

How do you rank and sort your flight and hotel prices?

Our primary flight and hotel results are sorted according to our 'recommended' package deals. You can always use the filters in each site to quickly sort results by lowest price, flight stops, review scores, hotel class, airlines, board basis and hotel name.

Trains FAQ

How do I use your train and bus fare search?

Go to our train and buses search page, enter your details and hit search. After that, we will show you results from the top train and bus comparison websites. To compare them, click on the tabs at the top of the results page. We compare the leading hotel meta-search engines such as KAYAK and Kiwi that scan multiple train and bus booking sites, including Amtrak, Via Rail, SNCF, Eurostar, Greyhound, National Express, BlaBlaCar Bus, Megabus, Flixbus, and many more.

Is it safe to book a train or bus ride through FlightsFinder?

Yes, it is safe to look for and book your train or bus ride through FlightsFinder.com. We do not make your booking, and we only compare the best comparison engines operating in the market for over ten years. We compare, find you the best deal, and then transfer you (via your chosen comparison engine) to the actual train or bus provider with whom you make the final booking.

How do I change or amend my train or bus booking?

You need to contact the provider you made your train or bus booking with and make your enquiry with them. If you are unsure who you made your booking with, check your credit card statement or your browser history to retrace your steps to see who we redirected you to. FlightsFinder does not sell or provide tickets. We only show you the best offers available from third-party providers, so you need to contact the train or bus provider you made your booking with directly if you have any booking queries.

Why can't I find trains or buses for my route?

The best coverage for trains and buses on our site are for US and European destinations. Our partners are adding new global routes every day, so make sure you come back and check if your route has been covered. Alternatively, you can search for flights via our powerful meta-meta search platform.

How do you rank and sort your train and bus prices?

Our primary train and bus results are sorted according to our 'recommended' deals. You can always use the filters in each site to quickly sort results by lowest price, transportation options, connections, departure and arrival times, stations and which booking sites you prefer.

Things to do FAQs

How do I use your things-to-do search engine?

Go to our things-to-do search page, enter your details and hit search. After that, we will show you results from the top attractions and tour comparison websites. To compare them, click on the tabs at the top of the results page. We compare the leading comparison engines such as KAYAK and momondo that scan multiple things-to-do booking sites like Viator, Trip.com, GetYourGuide and more.

Is it safe to book things to do through FlightsFinder?

Yes, it is safe to look for and book your attraction or tour through FlightsFinder.com. We do not make your booking, and we only compare the best comparison engines operating in the market for over ten years. We compare, find you the best deal, and then transfer you (via your chosen comparison engine) to the actual attraction or tour provider with whom you make the final booking.

How do I change or amend my tour or attraction booking?

You need to contact the provider you made your tour or attraction booking with and make your enquiry with them. If you are unsure who you made your booking with, check your credit card statement or your browser history to retrace your steps to see who we redirected you to. FlightsFinder does not sell or provide tickets. We only show you the best tours and attractions available from third-party providers, so you need to contact the tour provider you made your booking with directly if you have any booking queries.

How do we rank and sort attractions and tours on FlightsFinder?

Our primary things-to-do results are sorted according to our 'recommended' deals. You can always use the filters in each site to quickly sort results by price, cancellation policies, wheelchair-accessible places, review scores, duration or attraction type.

What is your refund policy for activities and tours?

We do not take any bookings here at FlightsFinder.com, so we do not have a refund policy. We are a search engine (similar to Google) that finds you the best attractions and tours. Once we have discovered your deal, we transfer you to the site you choose to complete your booking. Don't hesitate to contact the vendor you made your tour booking with to check their respective refund policy.

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ZAR/South Africa